Returns & Refund Policy

Due to the perishable nature of seafood products, returns are evaluated on a case-by-case basis.

If you experience any issue with your order such as damaged products or incorrect items, please contact us through our website or our WhatsApp helpline (8655274926) as soon as possible after receiving your order.

Our team will review the issue and determine the most appropriate resolution for your request.

Refunds

Once a return request is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed and a credit will be automatically applied to your original method of payment, such as your credit card or payment gateway. Processing times may vary depending on your payment provider.

Sale Items

Only regular priced items may be eligible for refunds. Items purchased during discounts, promotions, or sale events may not qualify for refunds.