Terms & Conditions

General Terms

• You must be at least 18 years of age to place orders
• You agree to provide accurate and complete information
• You are responsible for maintaining the confidentiality of your account
• We reserve the right to refuse service to anyone at any time

Orders & Payments

• All orders are subject to availability
• Prices are subject to change without notice
• Payment must be received before order processing
• We accept all major payment methods as listed on our website

Delivery

• Delivery is available within specified service areas
• Free delivery for orders above ₹1000
• Delivery times are estimated and may vary
• Someone must be available to receive the delivery

Cancellations & Refunds

• Orders can be cancelled before shipment
• Refunds are processed within 5-7 business days
• Quality issues must be reported within 24 hours
• Refunds will be credited to original payment method

Product Quality

We take pride in delivering fresh, high-quality seafood. If you receive a product that doesn't meet our quality standards, please contact us immediately for a replacement or refund.

Intellectual Property

All content on this website, including logos, images, and product descriptions, are the property of Seafood by Tortuga and may not be reproduced without permission.

Limitation of Liability

Seafood by Tortuga shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

Contact Us

For questions about these Terms & Conditions, please contact us at info@seafoodbytortuga.in.